Privacy Policy

Information Collection

At Velkitchen, we collect your name, email address, phone number, and shipping address to securely process your orders. This information allows us to verify your identity, communicate order updates, and ensure accurate delivery of products.

We handle your personal data with the utmost care and confidentiality. Your information is used solely for order processing and customer service purposes and is never shared with unauthorized third parties. All data is stored securely following industry standards to protect your privacy.

By placing an order on Velkitchen.in, you consent to the collection and use of your personal information as described in this policy.

Data Sharing

At Velkitchen, your personal data is handled with strict confidentiality. We do not share your information with any third parties, except when necessary to complete your order. The only exception is our trusted shipping partners, who receive your name, address, and contact details solely to ensure accurate and timely delivery of your products.

We take every precaution to protect your data and ensure it is used only for the intended purposes. Your privacy and security are our top priorities.

Payment Information

At Velkitchen, your payment details are processed securely through trusted third-party payment gateways such as Razorpay. We do not store or have direct access to your sensitive payment information like credit card or bank details.

These secure gateways comply with industry standards and encryption protocols to ensure that your transactions are safe and protected from unauthorized access.

By using our website, you agree to the terms and privacy policies of the respective payment providers.

Data Deletion

You have the right to request deletion of your personal data at any time. To do so, please send a request via email to support@velkitchen.in. Upon receiving your request, we will take the necessary steps to securely delete your information from our systems, subject to any legal or regulatory obligations.

We respect your privacy and are committed to honoring your data rights promptly.

Cookies Policy

Velkitchen.in may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you interact with our website, improve site functionality, and personalize your experience.

You can choose to disable cookies in your browser settings, but this may affect certain features and performance of the site.

By continuing to use Velkitchen.in, you consent to our use of cookies in accordance with this policy.

Use of Contact Information for Promotions

By registering your mobile number or email address on Velkitchen.in, you agree and consent to receive promotional messages, updates, and marketing communications from Velkitchen via:

  • SMS

  • WhatsApp

  • Email

These communications may include:

  • Exclusive deals

  • New product launches

  • Festive or seasonal offers

  • Service-related updates

CONTACT INFORMATION

 Questions about the Terms of Service should be sent to us at info@velkitchen.in